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Why Conduct A Background Check?

Background checks are completed for many reasons including compliance with membership, licensing and employment laws and regulations. Additionally, employers use background checks to make informed placement decisions, retain the most qualified candidates, and mitigate the risk in selecting the wrong candidate.

Workplace violence, fraud, embezzlement, and theft are a multi-billion dollar drain on our economy, a cost which can be mitigated through candidate vetting. Additionally, we live in an electronic world where publicity, particularly negative publicity and headlines spread quickly. The first question posed by the media in any workplace violence situation is whether there was a background check, and the "wrong" answer can devastate the very foundation of a trusted organisation.

Organisations owe it to their employees, their customers, and the public to complete their due diligence and perform a background check on applicants to mitigate risk in their industry and workplaces.

What is a Vetting Officer?

A Vetting Officer is responsible for administering or checking the Suitability Analysis. They are qualified to identify, investigate any issues that arise when interviewing an applicant to assess their suitability for a position, especially if it is a potential threat to security.

They will conduct an in-depth assessment of a candidate’s background prior to the candidate being selected for a position.

How Cleard.life Works For Organisation

What does Cleard.life cover in its Character Assessment?

Cleard Life sets the standards for candidate vetting as itadheres to the Attorney General’s character standards of
1. Honesty
2. Trustworthiness
3. Tolerance
4. Maturity
5. Resilience
6. Loyalty

Is this an official security clearance check?

No. This qualification does not replace the national security clearance process. We do not issue national security clearances.

My business has nothing to do with security clearances, and we don't contract to the government, does that matter?

That's fine! Background checks are completed for many reasons in the not-for-profit and private sector. These reasons include compliance with admission, membership, licensing and general employment laws and regulations.

These sectors routinely use background checks to make informed placement decisions, retain the most qualified candidates, and mitigate the risk in selecting the wrong candidate as well as annual reviews.

How long is a Cleard.life Qualification valid?

There is no standard time frame for which the result is valid. A Cleard.life Assessment is a ‘point in time’ check, meaning the results only reflect the result on the date that the check is released. The sponsoring organisation typically determines the acceptable length of time, and it may vary from company to company.

As an organisation, how do I start getting my people through a Cleard.life assessment?

With 3 Simple Steps you can start getting your people through a Cleard.life assessment.
Step 1: Sign up for a Free Account.
Step 2: Schedule Screening (Add your candidate details – Candidate receives an activation code to start interview when he is ready).
Step 3: Review results and make hiring decision.

How is the Cleard.life Qualification result delivered?

The result is delivered only to specific need-to-know personnel at the sponsoring organisation - either via email, API or portal.

How long will it take to get the Cleard.life Qualification result?

Usually within 1 to 5 business days after the interview has been completed. This may vary based on the package that you have selected.

How Cleard.life Works for Candidate

As an individual, can you help me with my AGSVA ePack and official security clearance process?

No. Unfortunately, we are unable to assist individuals concerning specific official clearance policies & processes. However, you can contact the AGSVA directly.

Will you tell anyone my secrets?

In our B2B Private Sector Assessment, your answers and our analysis of your responses are never disclosed to your sponsoring organisation, which is confirmed in the Stat Dec you will sign. We only provide a high-level summary result (from 1 to 3: “Favourable,” “Caution” and “Adverse”) – and we may also offer them a ranking relating to your honesty, trustworthiness, tolerance, maturity, loyalty, and resilience.

How Do I Apply For A Cleard.life Clearance?

To apply for a Cleard.life check, it involves four easy steps.
1. The type/level of qualification is determined by the sponsoring organisation (Sponsor)
2. The individual completes a pre-filled Statutory Declaration (obtained from the Sponsor)
3. The individual is interviewed
4. The result is sent to the Sponsor

What is the minimum age for a Cleard.life Qualification?

You must be over 16 years of age.

What ID Requirements are there?

None. As your sponsoring organisation is paying for the qualification, they should have already verified and been satisfied with your identity. After you submit your Statutory Declaration to the organisation, they will issue you an activation code that only Cleard.life, you & the organisation is able to access.

How Long Does the Suitability Assessment Interview (SAI) last?

Depending on the level of assessment, between 1, 2 and 4 hours.

Can I appeal an adverse decision?

No. Our result forms only one part of the decision-making process of your Sponsor. You agree to this in the Statutory Declaration.

How long will you hold onto my information?

After the result has been sent, we de-identify personal information from the interview. In certain instances Sponsoring organisations require that the interview notes to be destroyed 14 days after the result, other times the sponsoring organisation needs a third-party audit to verify contractual compliance, which takes longer for destruction. Either way, your details are safe.

Can A Cleard.life Clearance be used to apply for other jobs/employers?

Not at this stage. Because the organisation ‘owns’ the result, they would be the ones to release it with the individual’s consent.

Can This Cleard.life Suitability Clearance be used for AGSVA Security Clearance purposes?

Our private sector assessments (the interview, analysis, and results) are never passed on to the AGSVA which is confirmed in the Stat Dec that you sign. In the Cleard.life public sector assessment, please check your Stat Dec for disclosure rules and the information sharing process.

Learn More About Cleard.life Qualifications

What Is A Cleard.life Qualification?

A Cleard.life background qualification, also known as a Suitability Clearance, is the process whereby an individual is interviewed, and an assessment is made as to their honesty, trustworthiness, tolerance, maturity, loyalty, and resilience (HTTMLR) – using the character standards set by the Attorney General’s department. With more than 21,532 assessments completed using these standards, it provides an excellent suitability standard to be measured against.

Why Is a Cleard.life Qualification Special?

It gives the sponsoring organisation confidence in their hiring decisions, without needing to know or be aware of (or have the skill-set to process) adverse findings in a person’s background.

How does the Cleard.life Qualification differ from, say, a National Police Check (NPC)?

In so many ways. For example, the NPC can be incomplete or incorrect. But during our process, the Candidate gets to explain who, what, when where, why to a Vetting Officer. Therefore, our background screening process is inherently more comprehensive than an NPC certificate.
Another distinction is that, every Premium Assessment includes a:
1. Financial check
2. Criminal check
3. Mental Health check
4. Workplace Security Violation check
5. Drug Use Check
6. Alcohol Use check
7. Loyalty Check
8. Personal Conduct Check
9. Resume Check
10. Eligibility Check

Who is Behind the Cleard.life Qualification?

Crown Vetting, a Defence Prime contractor. Since 2010, it has delivered thousands of national security assessments to the Australian Government error free and on time. From Baselines, NV1, NV2 and TSPV, Crown Vetting has become a leader in the vetting industry. Cleard.life is a wholly owned business unit of Crown Vetting.

Cleard.life Pricing

What Are The Costs Of A Cleard.life Assessment?

There is a single cost for the required assessment, less discounts. There are a number of "add-ons" and specialized services which the Sponsor can choose. For organisations that require more than 500 checks per year, we can customise our assessments and pricing further.

How Do I Pay For The Cleard.life Qualification?

Individuals do not pay for the assessment. Sponsoring organisations pay for the Cleard.life check.

I’m Not Hiring At The Moment, How Do I Cancel?

Please contact our customer success team; they will assist you with downgrading or pausing your membership.

I Need More Checks, How Do I Upgrade?

Our customer success team would love to set up a time to meet with you either telephonically or in person. They will be able to suggest the best plan for your needs and will walk you through the process.

How Flexible Are Your Plans? Can I Upgrade or Downgrade At Any Time?

Our pay-as-you-go plan is the best option if you are looking for flexibility.
All plans are easy to upgrade, and our customer success team will be able to assist with changing your account.
Our Professional, Dedicated and White-Label plans run from year to year, but we will make exceptions on a case-by-case basis if an account needs to be downgraded.

What If I Need More Than 5000 Checks?

We would love to partner with you in developing either a white-label plan or a channel partner plan that exactly matches your needs. A dedicated customer success team will be allocated to your account to give your business the flexibility that it needs to work effectively.

What Are My Payment Options?

Payment can be made by credit card, Paypal or direct transfer.

How Does the Free Trial Work?

The free trial has two parts. The first is a free, no obligation 90 days on our Pay-As-You-Go plan, so you can check out our portal without being rushed. When you are ready, you submit your first Candidate to be assessed. Your company's first Assessment is on us. That's right: Free. Complimentary.

Is The Free Trial Option More Limited Than a Full Check?

The free trial is exactly what you would receive if you selected the pay-as-you-go plan where the assessment is ordered, and results are provided within our portal. Results are made available within five business days.

What Happens At The End of My Free Trial?

You will have a pay-as-you-go plan, and your profile will remain active on our system. When you wish to order further assessments, this can be done on a one-off basis from your account, or you can purchase a pre-pay pack and qualify for a discount. If you wish to be removed, please contact customer support.

Do I Have to Sign A Contract?

When a business signs up for an account, there are binding terms and conditions that are required before a candidate interview request can be activated.
Candidates will sign a Statutory Declaration when they, agree to a Suitability Assessment.

Do You Need My Credit Card Details?

Your credit card payment is handled by a third party. We do not receive or store your credit card details.

What Are the Setup Fees?

A set-up fee only applies to Dedicated Channel Partner and White Label plans. Your sales representative will sit with you to walk through the process.

Are There Any Discounts?

Our pre-pay plan offers exciting discounts if you order 3 or more assessments in advance. Buying 50 assessments in advance qualifies your business for a 20% discount.

What is Your Cancellation / Refund Policy?

We are here to make your every interaction with Cleard Life easy and happy. We will refund 80% of your amount if you cancel your assessment before the candidate starts the interview. If the candidate leaves the interview in the middle we will refund 20% of your amount.

For any further queries you can contact our Customer Success Team.

What Cleard.Life Does

For each Premium Assessment, we complete a thorough investigation, detection and analysis.

  1. Financial check
  2. Criminal check
  3. Mental Health check
  4. Workplace Security Violation check
  5. Drug Use Check
  6. Alcohol Use check
  7. Loyalty Check
  8. Personal Conduct Check
  9. Resume Check and
  10. Eligibility Check

What Cleard.Life Doesn’t do

Before you get to the short-list stage, your organisation has done a lot work already – including selection criteria analysis and Candidate ranking. Perhaps using the AS 4811—2006, Australian Standards Employment Screening as your guide, as well as your own organisational personnel security standards and processes, you have probably done some or all of these:

  • Verified Nationality
  • Verified Identity
  • Verified Claimed Qualifications
  • Conducted a National Police Check
  • Arranged a Vulnerable People (WWVP) Check / Working With Children Check (WWCC) / ASIC / MSIC / NDS Clearance.
  • Conducted/Arranged/Verified Medical Checks
  • Conducted Bankruptcy / Equifax check
  • Conducted Referee checks
  • Conducted a Digital Footprint check
  • And potentially many others.

We augment (enhance) and/or supplement (improve) the way you reach your background screening determinations. We do not duplicate what you have already done or about to do.

Our aim is to tell you more about a person’s background and character in a few hours than all the above verification checks combined. Any and all questionable, doubtful or adverse information discovered in your organisation’s paid external checks (above) and HR processes (eg. Referee comments) can be sent to us for probing, investigation, analysis and conclusion. In this way, you outsource negligent hiring risks and reduce the risks relating to discriminatory decision making (eg. criminal conviction relevance).

Cleard.life is the missing piece that brings it all together.

Do you have a question that hasn’t been answered above?

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